Silent Host have one of the most integrated web hosting and domain name platforms in the world. We don't operate separate systems or brands for our domain name or web hosting business, meaning that all our systems are tightly integrated. Wherever we can, we have handed control of all the services we offer over to you - after all, who else is more qualified to operate your Website? This means that you can make the most of the changes you need or add new services in real time in our simple to use eXtend Control Panel.

Our detailed online knowledge base contains answers to the most frequently asked questions. We update the database on a regular basis to ensure you get the most up-to-date information.

Sometimes things do go wrong and we want to work with you to resolve any issues you have as quickly as we can.

We aim to answer support questions within 12 hours, and often reply faster than that.

One of our philosophies at Silent Host is not to employ what we call "Support Droids" - people who don't have any real technical experience and simply read from crib sheets. All our support engineers are highly trained employees who care about your problem. Our aim is to resolve your problems the first time around.